Unlock Your Cell Phone

Select your phone manufacturer and model below, (can take a second to load all the models) and click order now. You'll then be taken to a page that allows you to buy the unlock you need. Simple!


No Software Needed, No Downloads, Just a Simple Code

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Cell Phone Unlocking | iPhone Unlocks | Samsung Unlocks

Frequently Asked Questions

What is a cell phone unlock?

The type of phone unlock we provide, is simply a network /carrier unlock for your phone. What this means is that, say your device is locked to Vodafone in the UK and you want to use a different network like O2, or maybe a different network when abroad. Well you just buy the Vodafone unlock for your phone by filling out the short form above. Once your phone has been unlocked from Vodafone you will always be able to use any network you like that is compatible with your phone globally.

Why should I unlock my cell phone?

There are multiple reasons you should unlock your cell phone. For one it increases the value of it, if you ever want to sell it when you upgrade. However, the main reason people buy a phone unlock is they simply want to use another network either at home or abroad, and their evil overlord network won’t them use a different network. This also helps avoid roaming charges in any other country worldwide, as you can use a local sim when you arrive.

Is it illegal to unlock a phone?

The short answer is no, it is perfectly legal to unlock your phone.

The long answer is the Digital Millennium Copyright Act, introduced an exemption on November 27th, 2006, which permits the network / carrier unlocking of cellular devices to be used on any network / carrier available to the customer. The exemption was set to expire on the October 27th, 2009, but was extended on an interim basis due to the register Copyrights had not yet completed its triennial review of the DMCA exemptions. In July 2010, the Librarian of Congress extended the DMCA exemption for another 3 years and it is still perfectly legal now.

Why are phones locked to a network?

When you buy a phone, often the upfront cost is subsidised with the money you’ll pay down the line as being part of a contract, so they obviously don’t want you to be able to leave right away or they would lose out. In order to make sure they don’t lose out on their investment, GSM networks / carriers add software to your phone called a SIM lock to stop you from using other networks. These kinds of subsidies are worth more than several hundred US dollars per person, which is also the reason networks / carriers often charge an early termination fee, they have to recoup their investment. However, sometimes they are just down right unfair and even when you’ve long finished your contract and they’ve easily recouped their investment, they still wont let you unlock your phone. That’s were we come in ūüėČ

 

How can I tell if my phone is locked?

This is an easy one, insert a SIM card that is different from your original provider. When you then power your device on, depending on your phone, if it SIM locked, it will display a message like the ones listed below:

 

– Enter Subsidy Code
– Enter Unlock Code
– Incorrect Sim Card
– Insert Correct Sim Card
– Invalid Smart Chip
– Phone Restricted
– Sim Network Unlock Code
– Sim Network Unlock Pin
– Special Code Required
– Wrong Sim Card
– Network Lock Control Key
– Sim Password
– Incompatible Sim
– Enter Subsidy Pin

What is a cell phone unlock code?

An unlock code for your phone is simply a string of numbers that you will receive by email. This code is uniquely generated for your device. When you enter it into your locked phone, it will deactivated the SIM lock restriction, and allows the phone to be used on any other compatible networks worldwide. Hallelujah!!!

What is an IMEI number?

Every cell phone has it’s own unique IMEI (International Mobile Equipment Identity) number, it’s like the fingerprint for your device that allows us to unlock specifically your phone. The IMEI is used by GSM networks to identify devices trying to connect to them and therefore can be used for a stopping a stolen or lost phone from accessing that particular network.

The IMEI is only used to identify the specific device and has no relation to the user. The IMEI includes information on the origin, model and serial number of the device.

IMEI = 14 digits + 1 Check Digit
IMEISV = 14 digits + 2 Digit Software Version Number
IMEI + SV = 14 digits + 1 Check Digit + 2 Digit Software Version Number

The format of the IMEI is AA-BBBBBB-CCCCCC-D, (15 Digits) although it may not always be displayed this way. The IMEISV drops the Luhn CD (i.e. Check Digit) in favour of an additional two digits for the SVN (i.e. Software Version Number), making the format AA-BBBBBB-CCCCCC-EE. The IMEI+SV incorporates both the check digit and the additional two digits for the Software Verison Number, making the format AA-BBBBBB-CCCCCC-D-EE.

What is a SIM card?

A SIM (Subscriber Identity Module) card is the tiny little card you put in to your phone that allows it to connect to your network and gives you your specific phone number. The sim card contains the users subscriptions info and often phone book of contacts. This allows the user to keep this information when switching between phones.

What HAPPENS when I unlock my phone?

Depending on if you need an iPhone unlock or a regular phone unlock, the initial result will differ but the final result will be the same. By which I mean, when you unlock a phone that is not an iPhone you will simply get an unlock code to put in. However when your iPhone is unlocked, it’s even simpler, you will not receive an unlock code, you just connect to iTunes usually by WiFi once the unlock is complete to activate it.

Once both types of device are unlocked however the results are the same, they can both use other GSM networks globally and permanently. Neither device will ever re-lock and your phone will be unlocked regardless of network or country switches

What DOES NOT happen when I unlock my phone?

Unlocking your phone does NOT:

  • Remove user passwords
  • Remove pattern passwords
  • Remove icloud activation lock
  • Remove lost / stolen / blacklist ban
  • Add frequency bands for usage on CDMA / IDEN networks
  • Give free services
  • Jailbreak your device
  • Root your device
  • Break your device
  • It will not void your warranty
Why does my phone say 'unregistered SIM'?

There are a few reasons why this may be and we can figure it out by process of elimination, it is either a faulty sim, a defective phone, or locked to a specific network.

  1. If your phone shows this error message, first try resetting your phone, turn it off, remove the battery if you can, and make sure the SIM is securely in place. Turn your phone on again, if it still reads this message, try your sim in another working phone, if it works fine in another working phone it may be a defective sim, you should order a new one from your network. If it works in the other phone your sim is fine, but device is either faulty or network locked.
  2. You will know the phone is faulty, if ¬†you know your sim works in other devices and your device shows this message, then when you put another sim in (from the same network, to eliminate the chance of a network locked phone), it works but yours doesn’t. We already know your sim works fine in other phones, but not in yours while others others do, your phone is defective and needs repaired or changed.
  3. If you put a different sim in that happens to be from the original provider and it seems to work, and other sims don’t work, then it is locked by this network and in order to unlock it from this carrier you simply need to buy a network unlock from us.
Why does my phone say 'unregistered SIM'?

There are a few reasons why this may be and we can figure it out by process of elimination, it is either a faulty sim, a defective phone, or locked to a specific network.

  1. If your phone shows this error message, first try resetting your phone, turn it off, remove the battery if you can, and make sure the SIM is securely in place. Turn your phone on again, if it still reads this message, try your sim in another working phone, if it works fine in another working phone it may be a defective sim, you should order a new one from your network. If it works in the other phone your sim is fine, but device is either faulty or network locked.
  2. You will know the phone is faulty, if ¬†you know your sim works in other devices and your device shows this message, then when you put another sim in (from the same network, to eliminate the chance of a network locked phone), it works but yours doesn’t. We already know your sim works fine in other phones, but not in yours while others others do, your phone is defective and needs repaired or changed.
  3. If you put a different sim in that happens to be from the original provider and it seems to work, and other sims don’t work, then it is locked by this network and in order to unlock it from this carrier you simply need to buy a network unlock from us.
What are NOT results of unlocking a phone?

Unlocking will NOT add frequency bands for usage on CDMA / IDEN networks, give customer free services (e.g. Internet, Talk, Text, Roaming, Ringtones), remove Lost / Stolen Ban, remove user passwords from SIM card or handset (See What is a PUK Code ?), void your Warranty.

What is a phone SIM lock?

A SIM lock is when a network adds software to your device that will stop you from using other networks at home or abroad, so mean right!? Not to worry, most of the time it can be easily and cheaply unlocked.

Is my phone GSM or CDMA?

You can find this out by checking if your phone needs a sim card or not. A sim card is a tiny removable card or chip that connects your device to your network. All GSM phones use sim cards, so if you need a sim card for your phone it’s a GSM phone and to unlock it you need a regular GSM unlock.

However if your phone does need a SIM card, or doesn’t even have a place to put a SIM card, then your phone is a CDMA device, as they don’t use a SIM card.

What does phone hard lock mean?

A hard lock is a permanent carrier lock that you cannot unlock.  Your phone will be hard locked if you attempt to enter an incorrect SIM unlock code too many times. So make sure when you buy an unlock code, you purchase from an official unlock code provider like ourselves. Otherwise your device will be permanently locked to your network and there is no escape! Ahhhh!

Each phone make and model, has different limits for how many attempts you have before your phone is permanently hard locked.

The most common amount for the likes of Samsung, Nokia, Motorola and HTC is 5 attempts, which doesn’t leave much room for error.

The messages listed below, are examples of what your phone may say if it has been hard locked.

BlackBerry :

(0 Left)
Code Error, Please Wait …

Huawei :

SIMLOCK block unlock reset KEY
SIM network subnet unlock PIN

HTC :

You have tried 5 times, please wait for timeout …

LG :

Unlock Attempt: 10 of 10

Motorola :

Contact Service
Contact Service Provider
Number of Attempts Remaining: 0
Tamper Alter
Wait before Enter Special Code

Nokia :

Cannot Undo Restriction
Not Allowed
This phone only accepts SIMs from specific networks, and has been blocked.

Pantech :

Contact your customer service center for the unblock code.

Samsung :

Phone Freeze

Sony Ericsson / Xperia :

Could not unlock network
NCK (0)
Network (0)

What is a factory unlock for a phone?

This is when we are able to unlock your device at the factory or manufacturer level, for example with an LG we are able to unlock it, no matter the country or network, as this is done at the factory level. However iPhone’s are always unlocked at the network level, and not all networks will allow you to unlock your phone from them. A network unlock is usually a more expensive unlock but delivers 95% of orders successfully.

What is a network unlock for a phone? Or carrier unlock?

When you buy an network / carrier unlock, you won’t really know the difference on your end, but the code is uniquely generated at the network / carrier level directly (for example an AT&T unlock). When you buy an unlock code from us, we have the unique ability to waive a lot of the eligibility requirements.

Why are some unlock codes more expensive than others?

The cost of unlocking your phone can vary greatly depending on how easy it is to unlock and the availability of the the SIM unlock codes. For example to unlock an iPhone 5 which is long out of contract on AT&T is much easier and cheaper to unlock than a phone that is brand new, still under contract and on a much less popular network. Some carriers will also release unlock codes based on the age of the phone or the needs of the customer. We will always show you the cheapest method to unlock your phone.

In some cases, the carrier will not release the unlock code for your phone due to very strict eligibility requirements or exclusive sales arrangements with manufacturer, or for a bunch of other reasons. You have to remember it’s not in the networks best interest to let you leave and be a customer of other networks, so sometimes they will make it more difficult and more expensive, depending on the network, putting the cost of unlocking up.

Do phone unlock codes expire or run out?

No, phone unlock codes are permanent and do not expire. Other suppliers will sell phone unlocks that can be lost when you update your phone, we do not. All of our unlocks are permanent and guaranteed.

Will a software update lock my phone again?

No, OEM software / OS updates should not re-lock your phone. However, if the rare event your phone does lock again, you can simply reuse the original code to unlock your phone from your carrier again. We can not say the same for unofficial software, rooting or jail breaking software you may have installed on your device, as there is no way of telling what unlicensed software will or will not do.

Are phone unlocks permanent?

Yes, unlike other unlock companies, all of our unlocks are done via the recommend and official method, they will remain unlocked for ever.

Can I use the original phone network again after unlocking?

Yes you can, the point of unlocking your phone is to be able to use all compatible networks, this included your original network.

For example, maybe your phone is locked to AT&T in the USA but your going to Mexico on holiday and you want to use a local SIM card to avoid roaming charges. An AT&T phone unlock, will allow you to use any compatible network in Mexico, and then AT&T again when you return. Or maybe you want to try a different network, but find you actually prefer your old network and want to switch back, this is fine.

What is a PUK code?

PUK stands for Pin Unlock Key and is needed to unlock SIM cards that have become locked after 3 consecutive incorrect PIN entries. So make sure you get an official unlock code from seller like ourselves when you need one.

NOTE:¬†If you put in a wrong PUK code 1o times in a row, your SIM card will become invalidated, and you will have to buy a new one. Otherwise you will be stuck with the following error message: –¬†“PUK blocked call operator”.

How can I tell if my phone is already unlocked?

All you need to do to find this out is :-

  1. Turn your phone off and take out the sim card.
  2. Insert an active SIM card from a different network and turn your phone back on.
  3. If you are able to make or receive phone calls then, you are not locked to any specific carrier. If you get an error message similar to “invalid sim” then your device is not unlocked and you need to purchase an unlock code for it.
Will a warranty repair lock my phone again?

This depends entirely on the level of repair carried out on your phone. If they have to replace the main board / motherboard, which is the core and computer within the phone. If this is replaced, the new one will have a new IMEI number to identify it and in the event this IMEI is not unlocked, you will need to buy a new unlock code for it.